It's a court day, so it's very busy. There are people at the window. I have people on hold on every phone in the office. And the phone is still ringing. And I have to pretend:
EVENTUALLY, I get caught up so that I'm answering phone calls, instead of just taking people off hold one by one. And I have the following delightful conversation:
Guy: "Finally, a real person! I called three times (in the last two minutes), and I ended up getting a voicemail (which he didn't leave one). This is ridiculous!"
Me: "Sir, I'm sorry you had to wait; but, I'm the only one here. All of our phones were on hold, and there were several people at the window. I did my best to answer your phone call as quickly as possible. Now, how can I help you?" And I was probably a little angrier and said it a bit nastier than I should have, but I hadn't even had time for a bathroom break, and this guy was getting on my nerves with his "right now" attitude. And it kind of made me want to do this after I hung up.
Then on top of that guy, there were the usual "Why do I have to see the Judge? WHY?!?!"
And the "My ticket's HOW much?! Are you kidding me?"
And I just want to look at all of them and say:
Although my favorite are the ones where they tell me, "No, my ticket should be less than that. I called a couple of days ago, and they told me a different amount."
To which I think:
But I have to say, "Well, it may have been a different amount a couple of days ago, but you missed the deadline that you were supposed to pay by, so now there's a delinquent notice and $50 dollars are added to your ticket."
And they say, "Well, then I want to see the Judge! I don't want to pay that."
So I set up a Pre-Trial Conference, and they inevitably go, "Wait! I don't understand!"
And I think:
And it's days like these when I'm glad that I made it through the day, and I get home, and I think to myself:
I'm just lucky that the days where I genuinely enjoy my job outweigh the days like these that make me hate everything.
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